Yes, you have the option to delete your Struckd account if you no longer wish to use the platform. However, please note that deleting your account will permanently remove all your games, drafts, and associated data. We can't restore deleted accounts, therefore, only proceed with deleting your account if you're absolutely certain you want to.
This is how you can delete your Struckd account via Struckd app:
- Open Struckd
- Click on the third tab (profile)
- Open the settings by clicking on the cog icon displayed at the top left corner.
- Finally, click on "delete my Struckd Account" to proceed with your deletion request.
This is how you can delete your Struckd account if you don't have the app installed anymore:
In case you've uninstalled the app and you still want to delete your account, please feel free to reach out to us, so that we can assist you with this process.
- Submit us a request via ticket: Submit a request – Struckd 3D Game Creator
- Or contact us via e-mail: support@struckd.com
When contacting us, please let us know what's your Struckd username, your email address linked to your Struckd account, the account creation date, and amount of Struckd coins you currently have in the app. Even if you don't remember everything, we kindly ask you to provide us with as much information as possible, so that we can confirm your account ownership and assist you to delete your account.
If you decide to contact us via email, we recommend you to send us a message from the same email address you've used to register your Struckd account, as it might help us to confirm your account ownership with ease.
How can I request the deletion of specific data without deleting my entire account?
You can always request our support team to delete certain data individually, without necessarily deleting your entire account. Feel free to reach out to us via ticket or email at any time.
What about my subscriptions and any potential retention periods?
Your subscription can be canceled at any time. Please note that in order to cancel your subscription before it expires, you must do so at least 24 hours beforehand. Please check this article for more information: Can I cancel my subscription?
For further information about retention, please check our privacy policy. Should you have any remaining questions, please don't hesitate to contact our support team.
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